FAQs

Top 10

What is the minimum amount I can start investing with?

You can start with as little as Rs. 1,000 a month.

Where does my money go?

Your money gets invested into low cost mutual funds called exchange traded funds (ETFs). To find out more, skip to the Investments section of the FAQs.

Why should I trust Tavaga with my money?

Your money never enters a Tavaga account. Your money goes from your bank account to your brokerage account. Your investments are held in a demat account in your name. The funds you buy are managed by some of the most trusted brands, like SBI, LIC, Kotak and Reliance. Read more in the Accounts section of the FAQs.

Can I take out my money whenever I want to?

Absolutely. Your money is available to you whenever you want it. Read more in the Money section of the FAQs.

If I don’t know which Investor Attitude to start the simulation with, what do I do?

If you’re unsure about where to start, select the Moderate profile, so that you can move higher or lower depending on your comfort. The simulation is based on behavioural finance insights, and will help you discover your true attitude towards investing.

I don’t have a steady income. Can I still invest with Tavaga?

Yes, absolutely. There are two ways you can do this. You can set your monthly contribution to zero and add money to the goal as and when you have some spare cash to invest.

Alternatively, you can choose to skip investing in the months when you are not able to make a contribution. We will email you 2 working days before we move money from your bank account to your brokerage account for your investments. You can just reply and ask us to skip your investments for the month.

Why do you ask for my PAN?

You will need a brokerage account to be able to invest. We need your PAN to complete your KYC and set-up this account as per regulations. However, you can choose to not provide it when you start using the app and can share it with us later.

Is my PAN information safe with you?

Yes! We are registered as a sub-broker under SEBI regulations. Tavaga has strict internal compliance policies, which ensure that these details are available only to the team handling customer onboarding, and only till the account opening process is completed. Tavaga does not share these details with any external parties.

How can I edit a goal that is locked or change my Investor Attitude?

If you want to change your Investor Attitude or edit a locked goal, please send a request to support@tavaga.com.

Can I use my existing demat account for my Tavaga investments?

Unfortunately, we do not currently support transacting through other demat accounts.

Goals

How do I set up a goal?

We ask you two simple questions: how much do you need to reach your goal, and when do you want to get there. Rotate the wheel on the screen to select appropriate values. Once we show you a plan, you can edit any of the values, and optimize them for your needs.

Why can’t I edit my goal?

You will be able to edit a goal after you save the goal. The only case where you can’t do this is where you have set up your goal with an initial one-time contribution. Unless we first invest that amount, we can’t let you edit it. However, if you still want to change it, you can email us on support@tavaga.com and request that your goal be deleted. Once the goal is deleted, you can set-up a new goal.

How do I delete a goal?

There is an option to dissolve the goal in the menu at the top right corner of your goal page.

Can I change the name of my goal?

Yes. There is an option to change the name of the goal in the menu at the top right corner of your goal page.

When should I edit my goal?

Creating a plan and sticking to it will help you stay the planned course and achieve your goal. However, we recommend that you check your target amount once every 6 months, to ensure that it reflects the true cost of achieving your goal. You can also edit it to add or withdraw money from a goal.

Accounts

What exactly is an investment account?

To be able to invest, you will need a brokerage account and a demat account. While the brokerage account will help you buy and sell investments, the demat account will hold your investments.

Who can I open my brokerage account with?

Currently, our systems connect with Arcadia Share & Stock Brokers Pvt. Ltd., a reputed broker which is a member of both the NSE and BSE. We will soon have other brokerages onboard as well.

What are the charges?

For your demat account, CDSL charges Rs. 100 (Account opening charge) + taxes + Rs. 35 (KYC charge) for opening your account. There are no annual charges. Arcadia also charges 0.5% as brokerage.

What are Tavaga’s charges?

Tavaga doesn’t charge you anything. As we are sub-brokers, the broker passes on some part of the brokerage back to us for bringing them business.

Is this account safe?

Once transactions are made through your brokerage account, your investments are transferred to your demat account with CDSL. Your demat account and all the investments in it are in your name. In case of any eventuality, you can always access your investments directly through CDSL, or through any broker who deals with CDSL.

Money

I have some extra cash. Can I put this money into one of my goals?

Yes, absolutely. Go to your goal page and use the option to ‘Add Money’ in the edit menu.

Can I take some or all of my money back, before I reach my goal?

Yes. You can go to the edit menu inside a goal, and ask for a partial withdrawal if you need some  of your money back. If you want all of it back, you can simply dissolve the goal from the menu on the top right of your goal page.

How long does it take for the money to come back to me?

It takes 2 working days for the sales proceeds from the exchange to reach your brokerage account. We will initiate a transfer back to your savings account on the same day.

Investments

Where can I see my Investments?

There is an investments page in the main menu where you can access your investments. This will get activated after you make your first investment.

Will I be investing into mutual funds?

You will be investing into low cost mutual funds called Exchange Traded Funds (ETFs). ETFs are significantly cheaper than regular or direct mutual funds. ETFs track indices like the Nifty 50, and the Nifty Midcap 100, among others.

ETFs are not subject to the discretion of the fund manager, and therefore carry relatively lower risk. They are significantly cheaper as well! These funds don’t have any distributors or commissions, and can be purchased or sold on the stock exchanges directly into your account.

Which asset classes are covered by Tavaga?

Tavaga helps you invest into funds from 5 different asset classes - Large Cap Equity, Mid Cap Equity, Government Bonds, Gold and International Equity.

Which funds are used by Tavaga?

We use a total of 6 funds managed by trusted mutual fund houses like SBI, LIC, Motilal Oswal, and Reliance, among others. The six ETFs are – LIC 10 year GSec, SBI Nifty 50, Kotak Gold, Goldman Sachs Junior Nifty, Motilal Oswal Midcap 100 and Motilal Oswal Nasdaq 100.

BACK TO TOP

Get started now.