FAQs

Top 10

What is the minimum amount I can start investing with?

You may start with just Rs 500 a month.

Where does my money go?

Your money gets invested into low cost financial products called exchange traded funds (ETFs). To find out more, skip to the Investments section of the FAQs.

What are ETFs?

An ETF, or exchange-traded fund, is a marketable security that tracks an index, a commodity, bonds, or a basket of assets. ETFs experience price changes throughout the day as they are bought and sold on their respective exchanges. ETFs usually have higher daily liquidity and lower fees than mutual funds, making them an attractive alternative for individual investors. Since ETFs track a market index (for example, the Nifty50, Sensex, Nasdaq), they provide returns equivalent to the performance of that index.

Why should I trust Tavaga with my money?

Your money never enters a Tavaga account. Your money goes from your bank account to your brokerage account. Your investments are held in a demat account in your name. The funds you buy are managed by some of the most trusted brands, like SBI, Kotak, Motilal Oswal and Nippon India. Read more in the Accounts section of the FAQs.

Can I take out my money whenever I want to?

Absolutely. Your money is available to you whenever you want it. Read more in the Money section of the FAQs.

If I don’t know which Investor Attitude to start the simulation with, what do I do?

If you are unsure about where to start, please select the Moderate profile, so that you may move to a higher or lower profile, based upon your comfort. The simulation is based on behavioural finance insights, and will help you discover your true attitude towards investing.

I don’t have a steady income. Can I still invest with Tavaga?

Yes, absolutely. There are two ways you can do this. You can set your monthly contribution to zero and add money to the goal as and when you have some spare cash to invest.

Alternatively, you can drop a mail at support@tavaga.com from your registered email id.

How can I edit a goal that is locked or change my Investor Attitude?

If you want to change your Investor Attitude or edit a locked goal, please send a request to support@tavaga.com .

Can I use my existing demat account for my Tavaga investments?

Yes, absolutely! If you do not wish to open a new demat account, you may use your existing account. All you have to do is link your demat account with our app when you are choosing a broker for the execution of trades.

What if I don’t have a goal and just want money to keep growing?

You may choose our Wealth Max goal where we try to maximise your returns, while keeping your risk attitude in mind.

Goals

How do I set up a goal?

We ask you two simple questions: How much do you need to reach your goal, and when do you want to get there. Rotate the wheel on the screen to select appropriate values. Once we show you a plan, you may edit any of the values, and optimise them for your needs.

Why can’t I edit my goal?

You will be able to edit a goal after you save the goal. Only in the case of a goal set up with a one-time contribution, you will not be able to edit it for three trade days.

However, if you still want to change it, please email us at support@tavaga.com and request that your goal be deleted. Once the goal is deleted, you can set up a new goal.

How do I delete a goal?

There is an option to dissolve the goal in the menu at the top right corner of your goal page.

Can I change the name of my goal?

Yes. There is an option to change the name of the goal in the menu at the top right corner of your goal page.

When should I edit my goal?

Creating a plan and sticking to it will help you stay on course and achieve your goal.

However, we recommend that you check your target amount once every six months, to ensure that it reflects the true cost of achieving your goal. You may also edit the goal amount to add or withdraw money from a stated goal.

Accounts

What exactly is an investment account?

To be able to invest, you will need a brokerage or trading account and a demat account. While the brokerage account will help you buy and sell your invested assets, the demat account will hold them in an electronic format.

How can I open my brokerage account with?

If you don’t have a brokerage or trading account in place, you can open one with any NSE/BSE-registered broker to start investing with Tavaga.

What are Tavaga’s charges?

Tavaga charges a nominal fee of Rs 600 a year, payable in advance

Is this account safe?

When you invest using Tavaga, the transactions are made through your demat/trading account. Your investments are transferred to your demat account with one of the depositories (CDSL/NSDL), and all the investments are made in your name.

In case of a contingency, you can always access your investments through your Tavaga-registered demat/trading account, or directly through the depository (CDSL/NSDL).

Money

I have some extra cash. Can I put this money into one of my goals?

Yes, absolutely. Please go to your goal page and use the option to ‘Add Money’ in the edit menu.

Can I take some or all of my money back, before I reach my goal?

Yes. You may go to the edit menu inside a goal, and ask for a partial withdrawal if you need some of your money back. If you want all of it back, you can simply dissolve the goal from the menu on the top-right of your goal page.

How long does it take for the money to come back to me?

It takes two working days for the sales proceeds from the exchange to reach your brokerage account. You can then transfer it back to your registered savings account.

Investments

Where can I see my Investments?

There is an investments page in the main menu where you may access your investments. This will get activated after you make your first investment.

Will I be investing into mutual funds?

You will be investing in low-cost passive investment funds called Exchange Traded Funds (ETFs). ETFs are significantly cheaper than regular or direct mutual funds. ETFs track indices such as the Nifty 50 and the Nifty Midcap 100.

ETFs are not subject to the discretion of the fund manager, and therefore, carry relatively lower risk. They are way more cost-efficient as well! These funds don’t have any distributors or commissions, and may be purchased or sold on the stock exchanges directly from your trading account.

Which asset classes are covered by Tavaga?

Tavaga helps you invest in funds from five different asset classes -- large-cap equity, mid-cap equity, government bonds, gold and international equity.

Which funds are used by Tavaga?

We use a total of six funds managed by trusted mutual fund houses like SBI, Nippon India, Kotak and Motilal Oswal. The six ETFs are Kotak Gold, SBI-ETF Nifty 50, Nippon India ETF Junior BeES, Motilal Oswal MOSt Shares M100 ETF, Nippon India ETF Long Gilt, and Motilal Oswal MOSt Shares NASDAQ 100 ETF

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